Customer Relation Account Officer

Business Services Consultation Company located in Riyadh is looking to hire candidates for a title of customer relation and will be responsible for overseeing the relationship between the company and of most valued and important clients. He /she will be responsible for building and maintaining relationships with client’s key points of contact as well as responding to and fulfilling client requests.

Key Requirements
- Customer service: Acting as a point of contact with clients by answering questions and queries on time, including processing incoming e-mail, mail and phone calls keeping the client up to date with the status of their services and requests.
- Administration activities: Support in drafting professional correspondence such as contracts, agreements, letters, and other documents, raising invoices request forms, chasing aged debt, maintain up-to-date records on client activities and requests, and Ensure that all task management systems are kept up to date and contain the relevant information.
- Client facing activities: ensure the following key activities are completed to desired quality standards and to the timescales laid out in proposals and other client-facing documentation.
- Commercial registration activities: advisory services on licensing and entity type, Arabic name application, and drafting articles of association, the granting of all appropriate licenses and registrations, including MISA, Commercial registration, CoC, HRSD, GOSI, Wassel and Muqeem.
- Job preference: Preferred qualification Business Administration, or a related field, Experience in delivering client-focused solutions, Good Computer skills, Possess excellent communication & interpersonal skills, Transferable Sponsorship