Debt Collector Officer

Responsibilities:

-Keep track of assigned accounts to identify outstanding debts
-Plan course of action to recover outstanding payments
-Locate and contact debtors to inquire of their payment status
-Negotiate payoff deadlines or payment plans
-Handle questions or complaints
-Investigate and resolve discrepancies
-Create trust relationships with debtors when possible to avoid future issues
-Update account status and database regularly
-Alert superiors of debtors unwilling or unable to pay when necessary
-Comply with requirements when legal action is unavoidable

Requirements and skills:

-Proven experience as debt collector
-Experience in working with targets and tight deadlines
-Knowledge of relevant legal requirements
-Working knowledge of MS Office and databases
-Excellent communication and people skills
-Apt in negotiating and persuading