Store Manager

Store Manager

As a Store Manager in a Convenience Store (C-Store), you will be responsible for overseeing all aspects of store operations, ensuring a seamless and customer-centric experience. Your leadership will drive sales growth, uphold store standards, and foster a positive work environment.

Responsibility: Operational Excellence
- Lead and manage daily store operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies, procedures, and safety standards to maintain a safe and welcoming environment for customers and employees.
- Implement efficient systems and processes to optimize workflow and enhance operational efficiency.
- Monitor inventory levels, order stock, and manage vendor relationships to ensure adequate product availability and minimize out-of-stock situations.
- Conduct regular store inspections to assess cleanliness, organization, and adherence to merchandising guidelines.

Responsibility: Team Leadership
- Recruit, train, and develop a high-performing team of retail associates, providing coaching and feedback to support their professional growth and success.
- Foster a positive work culture characterized by teamwork, respect, and accountability, motivating staff to deliver exceptional customer service and achieve sales targets.
- Schedule employee shifts effectively to ensure adequate coverage during peak hours and optimize labor costs.

Responsibility: Customer Engagement
- Lead by example in delivering outstanding customer service, resolving customer inquiries, and handling complaints in a timely and professional manner.
- Develop initiatives to enhance the customer experience, such as loyalty programs, promotional events, and product demonstrations.
- Monitor customer feedback and trends to identify areas for improvement and implement strategies to drive customer satisfaction and loyalty.

Responsibility: Sales and Financial Management
- Analyze sales performance metrics, identify trends, and develop strategies to maximize revenue and profitability.
- Set and achieve sales targets, monitor expenses, and manage budgets to optimize store profitability.
- Implement pricing strategies, promotions, and product placement strategies to drive sales and increase average transaction value.

Responsibility: Compliance and Reporting
- Ensure compliance with local, state, and federal regulations governing the sale of tobacco, alcohol, and other restricted products.
- Maintain accurate records of sales, inventory, and expenses, preparing reports as required by management and regulatory agencies.
- Collaborate with corporate offices and support teams to implement company initiatives, policies, and procedures effectively.

As a Store Manager in a Convenience Store (C-Store), you play a critical role in driving the success of the store through operational excellence, team leadership, customer engagement, sales management, and compliance. Your dedication and leadership will contribute to the store's reputation as a trusted destination for convenient and quality products and services.

Qualifications:
- Bachelor’s degree in Business or Commerce or a related field.
- Proven experience within the Super Market (Retail Trade) industry.
- Experience in dealing with customers (3-5 years)
- Lead teams for more than 2 years.
- Experience with Financial reporting.
- Proficiency in Excel and Microsoft suits.
- Strong negotiation and interpersonal skills.
- In-depth understanding of inventory management
- Speaks and writes professional English very well

Please if you do not meet these qualifications DO NOT APPLY because we will ignore your email

TO APPLY:

1. Send resume/CV to [email protected]
2. Answer: did you ever work in the Super Market industry?
3. Answer: did you ever lead a team previously?
4. Please provide mobile number for Job interview later on

NOTE: DO NOT SEND US AN EMAIL IF YOU DIDN'T READ THIS ENTIRE JOB OFFER

Many Thanks and best of luck to everyone