Hiring Ticketing Staff

Are you passionate about travel and thrive in a dynamic, customer-focused environment? Join our team at Ideal Travel as a Ticketing Staff and embark on a journey where you'll assist our clients in making their travel dreams a reality!

Position: Ticketing Staff
Location: Jeddah
Employment Type: Full-time
Salary: Competitive, based on experience

Responsibilities:

- Assist clients in booking domestic and international flights, hotels, rental cars, and other travel-related services.
- Provide excellent customer service by addressing inquiries, resolving issues, and offering recommendations to enhance the travel experience.
- Utilize booking systems and software to efficiently manage reservations and confirmations.
- Stay up-to-date on airline policies, fare rules, and travel regulations to ensure accurate and compliant bookings.
- Collaborate with team members to streamline processes and optimize customer satisfaction.

Requirements:

- Previous experience in ticketing, travel agency, or related field preferred atleast 3 years.
- Must have good communication in English, Urdu, Hindi. knowing bengali will add extra advantage
- Strong communication skills with a customer-centric approach.
- Proficiency in using reservation systems (e.g., Amadeus, Sabre, Galileo) and Microsoft Office Suite.
- Detail-oriented with excellent organizational skills to manage multiple bookings simultaneously.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Must living in Jeddah
- Immediately available


Apply: Kindly share you updated resume via email - [email protected] along with following information:

Do you have IATA certification?
Do you have knowledge of using amadeus, sabre, and galileo?
What is your salary package and expectation?
What is your availability date?
What is your iqama validity date