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Maintain a warm and friendly demeanor at all times.
Effective verbal and written communication skills with employees and guests.
Ability to listen, understand, and address concerns raised by employees and guests.
Multitasking skills and the ability to prioritize departmental functions.
Attend all required hotel meetings and trainings.
Adherence to Wyndham Hotels & Resorts Standards and regulations.
Initiative in problem-solving and handling operational needs.
Maintain confidentiality of information.
Cross-train in other hotel-related areas.