Telesales Lady

Use a customer database and various methods like Yellow Pages, Internet, and newspapers to identify potential customers and promote Company's services via phone calls.
Build a portfolio of potential customers, understand their needs, and sell Company's services over the phone.
Spot business opportunities, assess customer needs, and offer Company's services to acquire new customers.
Increase the customer and trading database by securing new contracts and persuading customers to engage in business.
Maintain customer retention through regular calls, resolving customer issues, cross-selling, and employing effective strategies to enhance customer satisfaction, experience, and loyalty.
Develop and implement a strategy to collect and identify clients of competitors on an ongoing basis.
Send quotes and proposals to clients, and regularly follow up on potential business opportunities or contract closures.
Establish customer agreements, ensure adherence to pricing guidelines and discount policies, and meet profitability targets.
Regularly review customer prices and renegotiate if there are discrepancies between promised and actual volumes.
Conduct sales and marketing campaigns and communicate them through mail shots.
Achieve targets for revenue, volume, new business, and customer activation.
Provide timely reports on daily, weekly, and monthly sales activities, as well as any other reports requested by management.
Monitor market trends and report on changes in competitor activities.
Responsible for meeting monthly automation targets for accounts.
Follow up on payments from customers with credit defaults.