Customer Support- Female

URGENT HIRING: Looking for 1 FEMALE Customer support
Share us your CV with your latest photo attached thru mail! - ([email protected])
OR
Visit us for walk-in interview at 10:00 AM to 4:00 PM.
Office Address: Office # 31, 3rd floor Al Zamil Tower Manama, Bahrain.

Office Contact Number: +973-77974440
Salary: 250- 300 Monthly Salary
Job Type: Full-time
Job Requirements:

• Hindi and English language proficiency is a must
• Computer literate with good knowledge in MS OFFICE & Google drive
• Ability to multi-task, prioritizes, and effectively manages time.
• Strong Communication skills, skillful phone contact management and attentive listening
• Excellent verbal and written communication abilities
• Working knowledge of administrative role.
• Capable to work unsupervised and independently.
• Ability and willingness to learn new tasks and software as required.
• Willingness to meet client and solve their quires
• Ability to stay calm when customers are stressed or upset

Job Responsibilities:

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Bahrain Office Contact #: +973-77974440

FRESHERS CAN ALSO APPLY.